Refund Policy

Fronts is operated by Fulcrum Enterprises s.r.o., IČO 09305068, DIČ CZ09305068, registered at Oblouková 550/26, Vršovice (Praha 10), 101 00 Praha, Czechia; data box r24cfys; registered with Městský soud v Praze, oddíl C, vložka 334130 (C 334130).

Fourthwall, Inc. is the seller and Merchant of Record for merchandise. Your purchase contract for merchandise is with Fourthwall, and Fourthwall handles merchandise refunds, replacements, and payment reversals under its process.

• Refund requests must be made within 30 days of the initial purchase date.
• Refunds apply only to the first subscription period; renewals are non-refundable unless required by law.
• Access to premium content will be revoked immediately upon refund approval.
• Refunds are processed by LemonSqueezy as our payment provider and may take 5–10 business days to appear in your account.

Made-to-order merchandise is produced specifically for your order. These products do not carry a blanket general or sizing-return right unless applicable consumer law requires otherwise. Items with a print error, manufacturing defect, or visible quality issue remain eligible for Fourthwall's replacement or refund process.

• Order cancellation: you may cancel or amend an order at any time before it goes to production using the link in your confirmation email.
• Quality issues: you have 30 days from receipt to report a defective or damaged item. Include clear photos of the product on a flat, well-lit surface so we can resolve quickly.
• We will issue a full refund or replacement for approved quality-issue returns, and we cover return shipping where required.
• Merchandise refunds are processed by Fourthwall, Inc., the Merchant of Record, to the original payment method.

International orders may be subject to import taxes, duties, VAT, or customs charges that vary by destination. Do not assume that duties or taxes are included: the checkout summary controls only the amounts shown there, and destination authorities or carriers may separately assess charges not shown there.

Email support@fronts.co with your order details. We will verify your eligibility and route the request to the correct provider — LemonSqueezy for subscription refunds, Fourthwall for merchandise returns.

• No refunds will be issued for accounts that violate our Terms of Service.
• No refunds are available after the 30-day period, except as required by law.
• By purchasing a subscription or merchandise, you agree to this Refund Policy.